Privacy Policy

Effective Date: January 13, 2024

Riverbend Orchard, LLC (“Riverbend Orchard,” “our business,” “we,” or “us”) values your privacy and wants you to understand how we collect, use, and share your personal information when you visit our website www.riverbendorchard.com and related social media channels (collectively, “Platforms”).

By using our Platforms, you agree to this Privacy Policy and our Terms of Service. If you do not agree, please discontinue use of our Platforms.

What Information We Collect

1. Information You Provide Us

We collect personal information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing & shipping address

  • Payment details (for purchases or bookings)

  • Event details (such as wedding date or venue preferences)

  • Social media handles

  • Any other information you submit (e.g., forms, surveys, reviews, inquiries)

2. Automatically Collected Information

We may use cookies and similar tracking technologies to collect:

  • Browser type & access times

  • Pages visited & time spent on pages

  • Clicked links & referring sites

  • IP address

  • Device information

  • Conversion tracking for marketing analytics

How We Use Your Information

We use your information to:
✅ Process bookings and transactions
✅ Respond to inquiries and customer service requests
✅ Improve our website and services
✅ Send promotional offers, newsletters, and updates (you can opt out anytime by emailing us)
✅ Monitor website activity for security and fraud prevention
✅ Provide targeted advertising (Google Ads, Facebook, etc.)

Who We Share Your Information With

1. Employees & Service Providers

Your information may be shared internally and with trusted third-party service providers for:

  • Payment processing

  • Website hosting

  • Email marketing

  • Advertising services

  • Event coordination

2. Online Advertising & Analytics

We use third-party services like Google Analytics and Facebook Ads to measure website traffic and deliver relevant ads. These services may collect and use your data under their own policies.

3. Legal Compliance & Security

We may disclose information when required by law, to enforce our policies, prevent fraud, or protect the rights and safety of our business and users.

4. Business Transfers

If Riverbend Orchard is involved in a merger, sale, or business transition, your data may be transferred to the new entity.

Your Rights & Choices

You may have rights under privacy laws, including:
✅ Requesting access to your personal data
✅ Correcting or updating inaccurate information
✅ Deleting your personal data (in certain cases)
✅ Opting out of marketing emails by contacting us at events@riverbendorchard.com
✅ Managing cookies and tracking preferences via browser settings

To exercise these rights, please contact events@riverbendorchard.com.

Cookies & Tracking Technologies

Our website may use cookies for functionality, analytics, and advertising. You can adjust your cookie preferences via your browser settings.

Some browsers offer “Do Not Track” (DNT) signals, but we do not currently respond to them.

Data Security & Retention

We use security measures to protect your information but cannot guarantee 100% security.

We retain most personal data for up to 7 years, except in cases where:

  • We need to keep data longer for legal or business purposes

  • The user requests deletion

If you wish to have your information deleted, please email events@riverbendorchard.com.

Minors & Privacy

Our Platforms are not intended for children under 13. If we learn that we’ve collected personal data from a minor, we will take steps to delete it. Parents can contact us for removal requests.

Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website, with the effective date revised accordingly.

How to Contact Us

For privacy-related questions or requests, please contact:

📍 Riverbend Orchard, LLC
39800 SE Thomas Rd, Sandy, OR 97055

📧 Email: events@riverbendorchard.com