Terms of Service

Effective Date: January 13, 2024

Welcome to Riverbend Orchard, LLC (“Riverbend Orchard,” “RO,” “we,” “us,” or “our”). These Terms of Service govern your use of our website www.riverbendorchard.com (the “Site”) and the services we provide, including:

  • Wedding & event venue rental

  • Lodging (Short-term rental “STR” or “Airbnb”)

  • Additional services (photo booth, venue coordination, etc.)

By using our Site and/or Services, you agree to these Terms of Service, our Privacy Policy, and any other agreement that governs your use of our Site or Services.

If you do not agree, please discontinue use of our Site and Services.

1. Use of the Site & Services

Eligibility

To use our Site and Services, you must:
✅ Be 18 years or older
✅ Have the legal authority to enter into this agreement

Minors are prohibited from using our Site or Services.

Lawful Use

You agree to use our Site and Services only for lawful purposes. You must not:
❌ Violate any laws or regulations
❌ Post or transmit harmful, defamatory, obscene, or abusive content
❌ Impersonate another person or use false information

2. Account Creation

You may be required to create an account to use certain services. By creating an account, you agree to:
✅ Provide accurate and current information
✅ Not impersonate someone else
✅ Keep your login credentials secure

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Venue Rental & Lodging Policies

Wedding & Event Venue Rental

All bookings are subject to a signed contract, which outlines:

  • Payment terms

  • Cancellation and refund policies

  • Responsibilities of the client

Refunds for venue rentals follow the terms specified in the signed contract.

Lodging (STR or “Airbnb”)

Lodging bookings are managed through Airbnb, and their refund policies apply. Please refer to Airbnb’s terms when booking a stay at RO.

4. Payment & Refund Policy

Payments

All payments must be made in full and on time. RO does not provide refunds for:

  • Venue bookings outside of the signed contract terms

  • Lodging bookings (unless covered by Airbnb’s policies)

  • Additional services unless otherwise specified

5. Intellectual Property

All content on our Site and Services—including text, logos, images, and designs—is owned by RO or licensed to us. You may not:
❌ Copy, distribute, or sell any of our content
❌ Use our intellectual property without permission

Violation of this policy may result in legal action.

6. Limitation of Liability

To the extent permitted by law, RO is not liable for:

  • Indirect, incidental, or consequential damages (e.g., lost revenue or business opportunities)

  • Any errors, inaccuracies, or omissions on our Site

  • Injuries, damages, or losses occurring at our venue or lodging facilities

RO’s total liability is limited to $100 or the amount you paid to us in the past 12 months, whichever is greater.

7. Third-Party Links & Services

Our Site may contain links to third-party websites (e.g., Airbnb, vendors). We are not responsible for the content, policies, or security of these third-party sites.

8. Dispute Resolution (Mediation First, Then Arbitration)

We are committed to resolving disputes fairly and efficiently. If a dispute arises:

1️⃣ Mediation First

  • Both parties must attempt mediation in Oregon before taking legal action.

  • Mediation will be conducted by a neutral third-party mediator, and costs will be split equally.

2️⃣ Binding Arbitration (If Mediation Fails)

  • If mediation does not resolve the dispute, the matter will go to binding arbitration in Oregon.

  • The arbitration decision is final and cannot be appealed.

By using our services, you agree to resolve disputes through mediation/arbitration instead of court litigation.

9. Governing Law

These Terms are governed by the laws of the State of Oregon.

10. Updates & Changes

We may update these Terms of Service at any time. Changes take effect immediately upon posting on our Site.

If you continue using our Site and Services after updates, it means you accept the new terms.

11. How to Contact Us

For questions or concerns about these Terms, contact us at:

📍 Riverbend Orchard, LLC
39800 SE Thomas Rd, Sandy, OR 97055

📧 Email: events@riverbendorchard.com